89bbd's Privacy Policy
Your personal information is completely safe with us — this policy explains in detail how 89bbd collects, uses, and protects your data.
This privacy policy has been updated most recently. By using the 89bbd website, you are considered to have agreed to all the terms of this policy. If the policy changes, a notice will be posted on the website.
89bbd places the highest importance on the privacy of its users. When you register, play games, or use any service on this online gaming platform operated for players in Bangladesh, certain personal information needs to be collected. This policy clearly explains what information is collected, for what purpose it is used, and how it is kept secure.
1Scope of Information Collection
Personally Identifiable Information
The following information may be collected when opening an account on the 89bbd platform and at various stages of using its services:
- Full name and date of birth
- Email address and mobile number
- Residential address
- National ID or passport number (for identity verification)
- Payment-related information — such as bKash, Nagad, Rocket account numbers or bank account details
Activity-Related Information
The following information may also be collected to improve your gaming experience on the platform and to ensure financial security:
- Login history and session duration
- Details of deposit and withdrawal transactions
- Gaming activity and betting history
- Device information — such as IP address, browser type, operating system
- Customer support communication records
2Methods of Information Collection
Direct Collection
89bbd collects information directly from you in the following ways:
- When filling out the account registration form
- When submitting documents during the identity verification process
- When making a deposit or withdrawal request
- When contacting the customer support team via live chat or email
- When participating in promotional activities
Automatic Collection
When you browse the 89bbd website, certain information is collected automatically. This includes data obtained from cookies, web beacons, and server logs. These technologies are used to ensure the site functions properly and to personalize your experience.
3Purpose of Information Use
Primary Purposes
89bbd uses the information collected from you for the following main purposes:
- To create accounts and complete identity verification
- To process financial transactions — deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer
- To provide gaming services and promotional offers
- To operate 24/7 customer support
- To send important notifications related to your account
Security and Legal Compliance Purposes
89bbd is committed to being a safe and reliable platform. Your information is used toward this goal:
- To prevent fraud and money laundering
- To ensure account security and prevent unauthorized access
- To enforce responsible gaming policies
- To comply with applicable laws and regulations
- To maintain records for dispute resolution and legal claims
Service Improvement Purposes
By analyzing how you use the platform, 89bbd works to improve its game selection, payment processes, and user experience. This analysis is carried out in an aggregated and anonymized form, where your identity is not revealed in any way.
4Information Storage and Security
Technical Security Measures
89bbd uses industry-standard security technologies to keep your personal information secure:
- All data transfers secured through SSL (Secure Socket Layer) encryption technology
- Sensitive information stored with strong encryption algorithms
- Firewall and intrusion detection systems to prevent unauthorized access
- Regular security audits and vulnerability assessments
- Minimum privilege principle followed for data access
Data Retention Period
89bbd retains your personal information only for as long as necessary. In general, even after an account is closed, some information is kept for a defined period in compliance with legal obligations. After this period, the information is deleted or destroyed using reliable methods.
Financial transaction records and identity verification documents are generally retained for a longer period, as this is part of financial regulatory requirements.
5Sharing Information with Third Parties
Limited Data Sharing Policy
89bbd does not sell, rent, or disclose your personal information to third parties for commercial purposes. However, limited information may be shared in certain specific circumstances:
- Payment processors: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and bank transfer services to complete transactions
- Technology service providers: Technology companies that assist in operating the platform can only view information within the limits of their contractual agreement
- Legal authorities: Information may be provided in response to a court order or a lawful request from a law enforcement agency
- Fraud prevention: Necessary information may be shared with relevant authorities to prevent fraud or money laundering
Information with Game Providers
Only technical information related to gameplay may be exchanged with game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, JILI, and PG Soft. Your full personally identifiable information is not shared with these companies.
6Cookies and Tracking Technologies
Use of Cookies
The 89bbd website uses cookies, which are small data files stored on your device. Cookies are used for various reasons:
- Essential cookies: These cookies are necessary for the basic functionality of the site — such as maintaining login sessions and ensuring security
- Functional cookies: Remember your preferences and settings, such as language selection
- Analytical cookies: Help understand how users use the site and assist in improving the service
You can control cookies through your browser settings. Keep in mind, however, that disabling certain cookies may limit some features of 89bbd.
7User Rights
Your Rights Regarding Your Information
As a user of 89bbd, you have the following rights:
- Right to access: You have the right to request to know what information 89bbd holds about you
- Right to rectification: If there is any error in your information, you can request that it be corrected
- Right to erasure: In certain circumstances you may request that your personal information be deleted, though this may not apply where legal obligations exist
- Right to object to processing: You have the right to object to the use of your information for specific purposes
- Data portability: You can request to receive your information in a structured, machine-readable format
To exercise these rights, contact the 89bbd customer support team. After verifying your identity, your request will be processed within a reasonable time.
8Protection of Minors
Age Verification and Minor Protection Policy
89bbd strictly operates as a platform for those aged 21 and above only. We are committed to protecting minors:
- Age verification during account registration is mandatory
- If it becomes known that a user is under 21 years of age, their account will be closed immediately
- No personal information is knowingly collected from minors
- If a minor's information has been accidentally collected, it will be deleted immediately
A request to parents and guardians: if you believe your child is using 89bbd, contact us immediately at [email protected].
9Policy Changes
Update and Change Process
89bbd reserves the right to change or update this privacy policy from time to time. If any significant changes are made to the policy:
- A clear notice will be posted on the website
- Registered users may be notified by email
- The date of the change will be noted at the top of the policy
Continuing to use 89bbd after a change has been made will be considered as your consent to the updated policy. It is therefore recommended that you check this page regularly.
10Contact Us
Ways to Get in Touch with Us
If you have any questions, concerns, or requests regarding this privacy policy, please contact the 89bbd customer support team:
Email:
[email protected]
Live Chat:
24/7 live chat support is available — in Bengali and English
Support hours:
Seven days a week, 24 hours a day
We treat every privacy-related request with the seriousness it deserves and make every effort to respond as quickly as possible.
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