89bbd Terms and Conditions

1.1 Definitions

The terms used in these conditions have the following meanings:

• "Platform" — The 89bbd website, mobile site, and all associated digital services.
• "User" or "Member" — Any person who has created an account on the platform or is using its services.
• "We" or "Company" — 89bbd and its operating entity.
• "Terms" — This terms and conditions document, which may be updated from time to time.
• "Bonus" — Any additional credit or benefit provided as a promotional offer.

1.2 Applicability

These terms apply to all users, regardless of which country they access the platform from. However, it is entirely your own responsibility to ensure that online gaming is lawful in the country or region where you reside.

By accessing or using any part of the platform, you automatically agree to abide by these terms. If you do not agree with the terms, please refrain from using the platform.

2.1 Eligibility Requirements

To open an account with 89bbd, you must meet the following conditions:

• You must be at least 21 years of age.
• You must be of sound mind and capacity.
• You may not register from any country or region where online gaming is illegal.
• Each person may create only one account.
• All information provided at the time of registration must be true, complete, and up to date.

2.2 Identity Verification

89bbd reserves the right to verify a user's identity when required. For verification we may request the following documents:

• A photo of your National Identity Card (NID) or passport.
• Proof of current address (utility bill or bank statement).
• Proof of ownership of the payment method.

2.3 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing third parties to use your account is strictly prohibited. If you suspect any unauthorized access, contact us immediately at [email protected].

3.1 Deposit Policy

89bbd accepts deposits through secure and popular Bangladeshi payment methods. The currently supported methods are:

bKash • Nagad • Rocket • Bank Transfer

• Minimum deposit amount for all methods: ৳200
• Deposited funds are generally credited to the account instantly.
• For bank transfers, major commercial banks including Islami Bank, Dutch-Bangla Bank, and BRAC Bank are supported.
• Keep the payment reference provided at the time of deposit — it may be needed for dispute resolution.

3.2 Withdrawal Policy

The following rules apply to processing withdrawal requests:

• Minimum withdrawal amount: ৳800
• Standard withdrawal processing time: 30 minutes to 3 hours
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be delayed if identity verification has not been completed.
• 89bbd reserves the right to temporarily suspend withdrawals in cases of suspicious activity.

3.3 Financial Data Security

89bbd uses SSL encryption technology to keep all your financial information secure. We will never ask for your bank password or mobile banking PIN. If anyone asks for such information, treat it as a fraudulent attempt and inform us.

4.1 Welcome Bonus

89bbd offers a welcome bonus for new members. The detailed bonus terms are as follows:

• 200% bonus on the first deposit, up to a maximum of ৳15,000.
• Wagering requirement: 15 times the bonus amount (on the bonus amount only, the deposit is not included).
• Example: ৳1,000 deposited → ৳2,000 bonus → total balance ৳3,000.
• Example: ৳16,000 deposited → ৳15,000 bonus → total balance ৳31,000.

4.2 General Bonus Terms

• A bonus from any one promotion can be claimed only once.
• The account must be fully verified to claim a bonus.
• 89bbd reserves the right to modify or withdraw any bonus offer at any time.
• If fraud is detected in bonus activity, the bonus will be forfeited.
• Claiming bonuses through multiple accounts is strictly prohibited.

4.3 VIP Program

The 89bbd VIP program has three tiers, each offering cashback benefits:

• Bronze: Weekly cashback of up to 0.4%.
• Silver: Weekly cashback of up to 0.8%.
• Gold: Weekly cashback of up to 1.2%.

Users can advance to higher VIP tiers through regular active play. Contact the support team for more details on VIP benefits.

5.1 General Gaming Terms

The 89bbd platform offers various types of games including live casino, slots, fishing games, and sports betting. The following rules apply when playing any game:

• All gaming outcomes are determined in accordance with Fairplay principles.
• If a round is cancelled due to a technical fault, the stake for that round will be refunded.
• If the internet connection is lost during a game, the outcome will be determined according to the server log.
• Taking advantage of any bug or fault in a game's software is strictly prohibited.

5.2 Sports Betting Rules

Betting is available on various sports including cricket, football, and kabaddi. Keep the following rules in mind when betting:

• Once a bet is confirmed, it cannot be changed or cancelled.
• Separate rules apply in the event of a match being postponed or abandoned — please contact the support team.
• Taking advantage of prior knowledge of match results through dishonest means is strictly prohibited.
• Betting markets and odds may change at any time.

6.1 Fraudulent & Illegal Activities

The following activities are strictly prohibited and may result in account termination and forfeiture of funds:

• Creating multiple accounts or using another person's account.
• Using the platform for money laundering or illegal financial activities.
• Playing games using software bots, automation tools, or artificial intelligence.
• Attempting to access the platform through hacking, viruses, or any other harmful technology.
• Colluding with other users to determine outcomes.
• Creating an account with false information or concealing identity.
• Exploiting any technical fault on the platform.

7.1 Suspension by the Company

89bbd may temporarily or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these terms.
• If evidence of fraudulent or illegal activity is found.
• If identity verification fails or false information is provided.
• On the instruction of a regulatory authority or law enforcement agency.

7.2 Account Closure by User

You may request to close your account at any time. To do so, send an email to [email protected] or contact us via live chat. Any verified available balance (excluding bonus funds) will be returned before the account is closed.

8.1 Service Limitations

89bbd is not liable for the following:

• Interruptions to gaming sessions caused by internet connection issues.
• Issues caused by the user's device or software.
• Service disruptions due to force majeure circumstances (natural disasters, government restrictions, etc.).
• Delays or errors caused by third-party payment providers.

89bbd always strives to ensure the highest quality of service and resolves any technical issues promptly.

9.1 Protection of Personal Information

89bbd gives the highest priority to protecting your personal information. Full details of how we collect, store, and use your data can be found on our Privacy Policy page.

• Your information is not sold to third parties.
• Information may be used to improve services and ensure security.
• All data transmission is secured through SSL encryption.
• Requests to correct or delete information can be sent to the support team.

10.1 Commitment to Responsible Play

89bbd believes that gaming is a form of entertainment and should always be enjoyed responsibly. We place the highest importance on the well-being and mental health of our users.

• Users can set their own deposit limits.
• Self-exclusion is available — contact support to use it.
• A cooling-off facility is available.

11.1 Dispute Resolution Process

If you have any dispute or complaint, please contact our support team first. We take all complaints seriously and work to resolve them as quickly as possible.

• 24/7 instant support via live chat.
• Submit a complaint by email: [email protected]
• Support is available in both Bengali and English.
• Complex matters may take some time to investigate and resolve.

12.1 Right to Amend

89bbd reserves the right to partially or fully amend these terms and conditions at any time. If any significant changes are made, we will publish a notice on the website and/or inform you via your registered email.

Continued use of the platform after updated terms have been published will be taken to mean that you have accepted the new terms. We therefore recommend visiting this page regularly.